Texas System Group

Outsourced IT Services

We are your IT department and take full responsibility for providing outstanding IT support to your employees. We provide all facets of Information Technology Management and leverage Information Technology to increase productivity and reduce costs. We begin with an It assessment to fully understand your IT infrastructure, uncover any excessive risks of downtime and data loss, and if any create a list of recommendation IT projects to address each risk.
Whether you need a part-time IT support services on an as needed basis or you require full time on-site IT support, we have the team for you.Our team consists of a primary consultant and up to two other technical consultants on an as needed basis to fully support the IT infrastructure. Our support is 24 hours a day, 7 days a week, an amenity that is just not possible with a single IT support person.  The breath and depth of Texas Systems Group’s technical and management skills are unmatched and cannot be found using an IT support staff of one person. We do not have breaks in service due to vacations, sick days, out of town weekend trips, or termination of employment.

Our outsourced IT support services provide a team based service delivery that encompasses the following technical and managerial skills:

• CIO (Chief Information Officer)
  - Strategic Planning and Vision
• IT Manager                               
  - Tactical Planning and Operations Mgmt.
• Sr. Windows Administrator       
  - Advanced Server Administration
• Sr. Network Administrator        
  - Advanced Network Administration
• Helpdesk Administrator               -          
  - Proven Desktop Administration

Why Outsource IT Support?

True Customer Service to Employees
Unlike hiring employees to perform IT support and having their view of other employees as “peers”, Texas Systems Group plays at true Customer/Service Provider role. We are committed to providing excellent customer service to all employees within a company..

Integrity
Your confidential data remains private.  Our IT team does not get involved in company politics and is focused on providing employees the IT infrastructure and tools needed to be successful.  Traditional IT employees have been known look at confidential executive emails and files when the company’s or their future is unknown. This is something your don't have to worry about with Texas Systems Group.

Expert Knowledge
We have the experience and best practices from providing IT support to over 70 businesses. We do not have to reinvent processes and procedures from scratch. We save you time and money because we are experts at provide cost effective IT servers that allows your company to excel.